A Lifeline to Safety

Lives on the Line program provides talk and text minutes and a cell phone to individuals experiencing family violence who have no other means of communication.

This program is a lifeline to safety and help if someone is in danger of an assault, harassment or stalking. A phone means the person has access to the support of friends, family and other community agencies.

62 cell phones were provided to Individuals Experiencing Family Violence in 2023/24

Jennifer’s Story

Jennifer was a newcomer to Edmonton and left her extremely abusive husband with nothing but the clothes on her back. The Lives on the Line program provided her with a cell phone and talk and text minutes, so she could connect with service providers, friends and her support system. After her husband found her, Jennifer was able to use her Lives on the Line phone to contact police. Because of a phone, she escaped a physical assault. Because of a phone, she had a lifeline to safety.


The Today Centre strives to provide a safe, trauma-informed space for individuals to discuss their current concerns and explore options for increasing safety.


Steps to book an appointment with a Family Violence Specialist

1. Contact Us

Contact The Today Centre through email (info@thetodaycentre.ca), phone (780.455.6880), or the live chat (located on bottom left corner of every page on our website) to speak with our Intake Specialist.

2. Complete Intake

Our Intake Specialist will complete an assessment with you to determine if you are eligible for our services and if we are the best service to meet your needs.

The Intake Specialist can also refer you to more appropriate supports if The Today Centre does not best suit your needs.

3. Book an Appointment

If you are eligible for our services, the Intake Specialist will book you an appointment with one of our Family Violence Specialists. Appointments are typically booked within a week or two of the intake date depending on availability.

Appointment FAQ’s

Answers to some of the additional questions you may have about your appointment at The Today Centre.